Contact information
We read every message ourselves. Whether you have a question before ordering, something to sort out after, or just want to say hi — fill in the form on Contact Us Page and we'll get back to you within 1-2 business days (Monday to Saturday).
For order-related queries, drop your order number in the form. Saves us a round of back-and-forth.
Prefer email? Write to us directly at sales.manager@havmoca.com
Customer Care
For orders, shipping, product questions, or anything else — we've got you. Use the form in Contact Us Page or email sales.manager@havmoca.com. We respond within 1-2 business days.
We don't do COD right now, but we do actually answer our emails.
Offices
Hyderabad Head Office: Aadarsh Vida Enterprises Pvt Ltd HNO 5-497, Izzath Nagar, Serilingampally, Kondapur Hyderabad, Telangana 500084 GSTIN: 36ABBCA7880K1Z9
Bangalore Office: Havmoca, Away Center, 3rd Floor, Eterna 80 Feet Rd, KHB Colony, Industrial Area, #9 Koramangala Bengaluru, Karnataka 560095
Contact Information Policy
Response Time
All queries sent via the contact form or email are responded to within 1-2 business days, Monday to Saturday. Queries received on Sundays or public holidays are picked up the next business day.
What We Handle
| Query Type | Where to Send |
|---|---|
| Order status, tracking, delays | sales.manager@havmoca.com or contact form |
| Damaged or missing orders | sales.manager@havmoca.com (include order number + photo) |
| Product questions | Contact form or email |
| Wholesale / bulk inquiries | sales.manager@havmoca.com |
| Press, collaborations, partnerships | sales.manager@havmoca.com |
| General feedback | Contact form |
What to Include
For order-related queries: your order number, the email used at checkout, and a description of the issue. This cuts resolution time significantly.
For damaged goods: attach a photo. We'll sort it from there.
Business Details
Registered entity: Aadarsh Vida Enterprises Pvt Ltd GSTIN: 36ABBCA7880K1Z9 Contact email: sales.manager@havmoca.com